Changing your phone number
Move your account to a new number, or ask us if you lost the old one.
From your account
- Open "My account", then "Change phone number".
- Enter the new number, a Kuwaiti mobile number, and we send a 6-digit code to it.
- Enter the code within 30 minutes. Your current number keeps working until you do.
We send a message to the old number when it changes, so you notice if you did not ask for it. Your bookings and receipts stay on your account.
If you lost the old number
Write to us from the help page or call us. We check who you are first, then move the account to your new number and send a message to both numbers.
Still need help?
Write to the support team and we answer on your request page.
