Help articles

Short answers to the questions that come up during a booking. Write to us

Booking

• How booking works From choosing a worker to the office answer, step by step.
• The identity check Why we ask for it, and how to finish it after paying.
• What happens after the office accepts The visa, the medical exam and travel, until arrival.
• Confirming the worker's arrival When to confirm the arrival, and what if she has not arrived.
• Booking documents The contract copy and the step documents the office shares with you.

Fees and refunds

• The booking fee and refunds When the 3 KD booking fee is refunded, and how fast.

Your account

• Changing your phone number Move your account to a new number, or ask us if you lost the old one.
• Deleting your account How to delete your account, and what we delete and keep.