Aide
Questions fréquentes
How much do I pay, and to whom?
You pay Makhdoom only the 3 KD booking fee. The office price is paid to the office directly under your contract and does not pass through Makhdoom.
When is the booking fee refunded?
In full if the office does not accept the booking or you cancel before it accepts, within 5 business days. After the office accepts it is not refunded.
When does the office answer?
Within 24 hours of payment; we tell you whether it accepted or declined.
Why the identity check?
Because the recruitment contract is in your name. It is done after payment in the Hawiyti and Sahel apps, and we never keep your full Civil ID number.
What if I do not finish paying?
The worker stays held for you for 30 minutes, then becomes available again and you can reserve anew.
What is Makhdoom's role?
A middleman between you and licensed recruitment offices: we show the profiles, hold the booking fee and follow the steps until arrival. The contract and the worker are the office's responsibility.
